Chicago, IL, US
Summary
Currently leading product design initiatives at Bectran, a B2B SaaS platform, to enhance credit automation solutions, significantly improving efficiency and user experience.
Highlights
Launched the first-ever Design System with 30+ reusable components, reducing build time by 40% and saving $50K in engineering costs through improved developer handoff.
Introduced Gemini OCR and AI for fraud/news reports, enabling Credit Analysts to validate documents and act 30% faster on risk-related insights.
Redesigned collections workflow through competitive benchmarking and surveys, minimizing operational delays and eliminating over 120+ support tickets annually.
Led end-to-end design of credit reporting and monitoring tools, integrating with credit bureaus to deliver insights 10% faster.
Unified financial workflow by integrating payments, collections, and credit data into a single Cash App, reducing data retrieval steps from 10 to 2.